At EthanFlex, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you visit our website, make a purchase, or interact with us:
- Personal Identification Information: Name, email address, phone number, shipping address, and billing information.
- Usage Data: Information about your interactions with our website, including device type, browser information, IP address, and pages visited.
- Cookies and Tracking Technologies: We use cookies to enhance your experience on our website. These may collect data regarding your browsing behavior and preferences.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To process and fulfill your orders.
- To provide customer support and respond to inquiries.
- To improve and personalize your experience on our website.
- To send promotional materials, updates, and marketing communications (if you have opted in).
- To analyze website usage to improve our services and user experience.
3. How We Protect Your Information
We take reasonable precautions to safeguard your personal information. Our website uses secure encryption protocols to protect your personal data during transmission. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with third-party service providers who assist us with our operations, such as payment processors, shipping carriers, and marketing platforms. These third parties are only authorized to use your information for the purpose of providing services on our behalf and are obligated to maintain confidentiality.
5. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications by following the unsubscribe instructions in any email you receive from us.
- Limit the collection and use of cookies by adjusting your browser settings.
If you wish to exercise any of these rights, please contact us at [email protected].
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before submitting any personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy periodically to stay informed about how we are protecting your information.